Shipping Policy
Shipping Policy
At Knead Haven, we want your order to arrive quickly and safely. Here's everything you need to know about our shipping.
Free Shipping Australia-Wide
We offer free standard shipping on all orders across Australia no minimum spend required.
Processing Time
Orders are processed within 1–2 business days of being placed. You'll receive a confirmation email once your order has been dispatched.
Delivery Timeframes
Once dispatched, please allow the following estimated delivery times:
- Metro areas: 5–9 business days
- Regional areas: 9–15 business days
- Remote areas: 12–18 business days
Order Tracking
Once your order is on its way, you'll receive a tracking number via email. You can use this to track your delivery on our Track Order page.
Delivery Issues
If your order hasn't arrived within the estimated timeframe, or if there's an issue with your delivery, please contact us and we'll look into it right away.
Questions?
We're always happy to help. Reach out to us via our Contact page and our team will get back to you within 1 business day.